Privacy policy

Privacy notice

Last updated: 27 July 2026

Luxe Bae is the controller of the personal information described here.

Contact

Luxe Bae
80 Pirbright Road
Southfields
London
SW18 5NA
United Kingdom
Email: luxebaeclothing@gmail.com

What we collect

We may collect names, billing and delivery addresses, email, telephone number, account information, orders, returns, messages, marketing choices, IP address, browser and device information, cookie identifiers and website-use data. Secure payment providers process card details; we do not store complete card details.

Why we use it

  • To take payment, fulfil orders, deliver goods, support customers and handle returns under our contract.
  • To maintain tax, financial, fraud-prevention and compliance records required by law.
  • To secure, operate and improve the store where necessary for legitimate interests.
  • To send marketing where you consent or another lawful basis applies. You may unsubscribe at any time.
  • To personalise content or advertising in line with your cookie and marketing choices.

Sharing

We share what is necessary with Shopify, payment and fraud-prevention providers, suppliers, fulfilment partners, carriers, support tools, email and marketing platforms, analytics providers, professional advisers and public authorities where required. They may be processors or separate controllers under their own notices.

International transfers

Some providers may process information outside the UK. Where required, we use an approved safeguard such as adequacy regulations, the UK International Data Transfer Agreement or an approved addendum to standard contractual clauses.

Retention

We retain data only as long as needed. Order, payment and tax records are normally kept for up to six years where required. Other records are deleted or anonymised when no longer needed. Marketing information is retained until you unsubscribe or it is no longer current, subject to a limited suppression record.

Cookies

Necessary cookies support security, checkout and the bag. Optional analytics, personalisation and advertising cookies are used in line with the choices presented by our cookie controls. Browser settings can also manage cookies, but blocking necessary cookies may affect checkout.

Your rights

Depending on the circumstances, you may ask to access, correct, erase or restrict information, object to processing, receive portable data, withdraw consent, or challenge certain solely automated decisions. We may verify identity. You may complain to the ICO at ico.org.uk/make-a-complaint.

Children and changes

The store is intended for customers aged 18 and over. We do not knowingly collect children's information to sell products. We may update this notice when services, providers or legal duties change.